Ordering, Returns & Exchanges
Where are you located? Where do the items ship from?
Every product is designed in Pittsburgh, PA and our items ship from our warehouses in Greencastle & Pittsburgh, PA, New York, NY and Charlotte, NC. A majority of our items are made to order in the United States.
How long will it take to receive my order?
Because every time is created when you order, it will ship within 5-7 business days plus shipping time. Please see shipping section below for standard shipping times and policies. If you have a specific question regarding your order, please don't hesitate to ask us.
What is your return/exchange policy?
All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or replaced. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped. There are no refunds on digital images as the high resolution files are delivered instantly at the time of purchase. If at any time there is a problem or you are unsatisfied with your purchase, we will work with you to resolve the issue. Our goal is to make every customer happy and your satisfaction is extremely important to us.